臺北嘉佩樂酒店館內開設專屬於房客使用的嘉佩樂客廳(The Living Room),採用行政酒廊的定位,供應各式輕食與飲品,嘉佩樂客廳也特別進駐文旅官(Culturist),結合禮賓人員與私人管家的服務項目,提供房客個人專屬的旅遊訂製服務,展現嘉佩樂品牌的個性化服務特色。(🔎訂房價格與住宿評價:agoda|booking.com|Trip|klook)
嘉佩樂酒店集團(Capella Hotel Group)創立於2002年,創辦人Horst Schulze曾任麗思卡爾頓酒店總裁,在亞特蘭大成立嘉佩樂前身的West Paces Hotel Group酒店管理公司,2006年迎來新加坡地產巨頭郭氏兄弟的邦典置地集團合資成立亞洲公司,2017年嘉佩樂酒店集團出售予郭氏家族。
嘉佩樂集團總部位於新加坡,旗下擁有嘉佩樂、柏典、索利斯三個品牌。其中,嘉佩樂與柏典兩大奢華品牌,採用全球最大獨立飯店品牌聯盟─全球飯店聯盟(Global Hotel Alliance)旗下的DISCOVERY忠誠計畫,柏典也列居時尚設計酒店聯盟(Design Hotels)成員。
服務特點與品牌特色:貼心服務中仍有成長空間,品牌特色鮮明獨特! 酒店服務團隊展現極高的服務熱忱,從入住到退房都能感受到員工的用心與專業態度,特別是行政酒廊The Living Room的概念,提供全天候免費輕食與酒水服務。酒店融入豐富的台灣文化元素,包括手作工藝課程、晚間儀式等特色活動,展現品牌對在地文化的重視。開業初期的部分服務細節仍需調整,如員工語言溝通、服務流程標準化等方面還有進步空間。
「標題:完美的旅程起點:選擇台北嘉佩樂 (Capella Taipei) 是我們最自豪的決定
這次來到台灣的第一站選擇入住台北嘉佩樂,真的是我們全家人最正確且值得驕傲的決定。這裡不僅僅是一間飯店,更為我們創造了難以忘懷的感動瞬間。
1. 給予女兒最溫暖的生日驚喜
從抵達飯店大門的那一刻起,驚喜就開始了。為了慶祝我們家女兒 Doi 的兩歲生日,飯店團隊在門口準備了盛大的歡迎儀式,這份細膩與真心讓我們全家深受感動。
2. 專業且富有彈性的服務
辦理入住的過程非常流暢且專業。飯店在處理細節時展現出的靈活性與效率,讓帶著小孩旅行的我們感到無比舒心與放鬆。
3. 充滿溫度與笑容的團隊
無論走到哪裡,服務人員總是帶著真誠的微笑與關懷。特別令我們印象深刻的是,當我們詢問晚餐建議時,多位工作人員熱情地主動前來引導與介紹,那份服務熱忱真的令人讚嘆。
4. 特別鳴謝服務團隊
在此特別感謝 Caltun's 團隊的 Joye 還有 Man's (Wesley, Jordan 等所有人)。真的很感謝你們直到最後一刻還特別為我們留下溫馨的訊息,這份心意讓我們感到無比窩心,也為這次住宿畫下了最完美的句點。
5. 無可挑剔的客房設施與品質
房內的狀況簡直完美。從極具品味的備品到寬敞舒適的浴缸,處處可見用心。而那張高品質的床更是神奇,一躺下去旅途的疲憊便瞬間煙消雲散。
感謝台北嘉佩樂團隊,讓我們的台灣之行有了一個如此完美且美麗的開始。這份珍貴的回憶我們將永遠銘記,衷心推薦給每一位追求卓越體驗的旅客。
Title: A Masterpiece of Hospitality: The Perfect Start to Our Taiwan Journey at Capella Taipei
Choosing Capella Taipei as our family's sanctuary was, without a doubt, the best decision of our trip. From the moment we arrived, we felt a deep sense of pride and joy in our choice to stay at this world-class establishment.
1. A Heartwarming Welcome for Our Daughter
The highlight of our stay began at the very entrance. To celebrate our daughter Doi's 2nd birthday, the staff organized an incredible welcome ceremony that moved us deeply. Their genuine care for our little one made us feel truly special from the first second.
2. Seamless and Flexible Service
The check-in process was exceptionally smooth and professional. We were particularly impressed by the staff’s flexibility and quick problem-solving, which allowed our family to settle in without a hint of stress.
3. Exceptional Staff and Warm Hospitality
Every staff member we encountered radiated warmth, sincerity, and passion. Their constant smiles and attentive service made us feel at home. A special thank you to the team who rushed to assist us with dinner recommendations; their enthusiasm to help was truly memorable.
4. Special Thanks to the Team
Most of all, I would like to express my deepest gratitude to Joye, Wesley, Jordan, and the rest of the Caltun's team. The thoughtful message you left for us at the very end was truly touching and made our departure as wonderful as our arrival. Thank you all so much.
5. Flawless Room Condition and Amenities
The room was a haven of luxury. Every detail, from the high-quality amenities to the spacious bathtub, was curated to perfection. The bed was simply magical—one lay-down and all the fatigue from our travels vanished instantly.
Thank you, Capella Taipei, for making our first memories of Taiwan so beautiful and perfect. We cannot wait to return.」